1. Dealer Tech Bulletin: Voice Phishing

    Our CEO, John Acosta, gives another Dealer Tech Bulletin to keep dealerships informed of the important, urgent, or upcoming opportunities and threats to their business. Today's topic: voice phishing.  The FBI and the Cybersecurity Infrastructure Security Agency have recently issued a warning about a growing threat of phishing attacks against companies. Vishing, which is voice phishing, is a socia…Read More

  2. Is Amazon Cars the end of dealerships?

    We saw something interesting the other day - Amazon now shows brand-new vehicles on their site - with the usual Amazon features like showing reviews and price (in this case, they show MSRP). But you’re not really buying from Amazon - they simply direct you to the OEM website and create leads for them. Even though Amazon is just a bridge to the manufacturer's site then eventually to the dealer’…Read More

  3. Phishing and Social Engineering Attacks on Car Dealerships

    Car dealerships and automotive retailers are hot targets for phishing and social engineering attacks. The biggest vulnerability isn’t your technology setup or passwords, it’s your staff.  If your staff isn’t trained on how to identify these attempts, they could hand over sensitive information such as credit card or banking information to hackers.  At VTech Dealer IT, we spend every minute …Read More

  4. Top Tech Dangers at a Dealership

    There are two major tech dangers that a car dealership faces every day. Each one is completely preventable and will end up saving you valuable time and money - a single incident can cost a business hundreds of thousands of dollars. We’re not exaggerating - dealerships are top targets for cybercriminals because they carry customer Personally Identifiable Information (PII) and handle payments. Phi…Read More

  5. Has Dealership Tech Support Gone The Way of the Dodo? A Quick History of Dealership IT – ADP and CDK Support

    If you haven’t been in the business for a while, the average person would not know that the top dealership software for many years was ADP (Automatic Data Processing).    Their customer support and service was outstanding and an entity of its own so they spun this service off and renamed it CDK.    Some of us of a certain vintage will remember when they used to put servers inside you…Read More

  6. From Reactive to Proactive – Tracy Chevrolet in Tracy, CA [CASE STUDY]

    When new regulations for consumer security rolled out in California, Mike Walsh of Tracy Chevrolet in Tracy, CA knew that his existing IT structure needed an upgrade. Tracy Chevrolet was faced with the need to install a comprehensive system in a short amount of time - and without  sinking needless resources into the project. But with something as complex as information security, how can an indivi…Read More

  7. [CASE STUDY] SKOUT Cybersecurity + VTech Dealer IT Means 360 Protection

    SKOUT Cybersecurity, a leading cybersecurity firm, interviewed VTech Dealer IT about how we provide IT services and cybersecurity for car dealerships and automotive retailers. When it comes to serving the auto dealership market, few IT solution providers can match VTech Dealer IT's expertise and experience. Founded in 2011, the MSP has become the outsourced IT department of choice for dozens of de…Read More

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    Free Security Training: Your Employees Are Your Biggest Risk

    You have a target on your back. Yes, you. Cybersecurity is the biggest threat facing businesses today. Ransomware, malware, and fines for noncompliance. Half of breach victims are small businesses, and a third of these breaches originate from an employee or other internal personnel. Dealerships handle sensitive financial data and other personally identifiable information (PII), which makes them an…Read More

  9. image of laptop, coffee mug, note pad and pen, and smartphone sitting on a wooden table

    Remote Worker Security Checklist for Dealerships

    Are your dealership employees working from home? We're all adapting to keep the lights on and business moving. However, an employee’s personal computer on their personal network is the most vulnerable setup possible. If you and your employees are working from home, it’s urgent that you protect your business immediately. Not sure if your setup and employees are covered? Check out the Remote Wor…Read More

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    Who is Bob and Why He Could Torpedo Your Dealership

    It's pretty mean to pick on Bob when you haven't even met the poor guy. Let's learn a little more about him. He might be a former service advisor, or your cousin that “knows IT”, or simply a backpack IT guy. Either way, Bob knew enough about computers that when you first got your dealership running, he started handling all of the IT equipment and the technology you needed to run your dealershi…Read More