If your organization hasn't worked with a professional information technology (IT) company before, you may not know how it works when hiring an IT provider for dealerships. Here's a typical scenario for dealerships: It’s Saturday, and the internet goes down. They’re scrambling to call the owner or the IT guy to:
Your business, equipment, and network will be continuously up-to-date and performing flawlessly. We are on call in case of any issue or emergency. Your staff gets remote support and a helpdesk, so they don't have to waste time trying to fix it themselves. Your risk for hacking is greatly reduced - and unfortunately, dealerships are major targets.
We'll fix the network, replace routers, upgrade equipment if needed, get things moving instead of being slow and frustrating. Your tech will all just work, without the headaches and slowness or crashing. All data will be protected and backed up. We will be on-call, 24/7 starting immediately.
In today’s modern dealership, IT is the invisible glue that keeps the machine running. It is simply essential to have good IT infrastructure, and we see dealerships that take it seriously able to sell more cars and avoid hours/days/weeks of friction.
How expensive is it to be unable to sell cars for a day? Or a week? In a dealership, time is critical. Any time lost means time not selling cars. You can’t wait hours or days to get things back up.
An IT company like VTech is highly trained and can be everywhere at once – what happens when your IT guy is on vacation or sick, and the server crashes? If your IT guy hasn’t taken a vacation in 2 years, something is seriously wrong.
Wait, we can really call you any time?
Yes - at VTech Dealer IT, we take customer service seriously. If it's above and beyond an everyday issue, you can reach CEO John Acosta directly on his cell phone.
You're in the business of selling cars, not fighting with IT. Let us handle it.